Privacy Policy

Last updated: 7 September 2026

1. Scope

This Privacy Policy explains how Savan U Shah & Associates (trading as "Savan Shah & Co."), Chartered Accountants, Ahmedabad ("we", "us", "the Firm") collects, uses, discloses, protects, and retains information when you use this website (savanshahandco.in), enquire with us, engage our services, or make a payment. It should be read with our Terms & Conditions.

2. Information we collect

• Contact details you provide — name, phone number, email, and any message when you submit an enquiry or reach out.
• Engagement information — the financial, tax, business, and personal documents and data you share so that we can perform the agreed services (for example, statements, deeds, returns, and identification documents).
• Transaction information — records of fees invoiced and payments made. Online payments are processed by a payment aggregator; we receive confirmation of payment but do not collect or store your full card, UPI, or bank credentials.
• Basic technical data — standard server logs generated by our hosting provider (such as IP address and browser type) used to keep the Site secure and available.

3. How we use your information

• To respond to your enquiry and provide the professional services you engage us for.
• To prepare deliverables, filings, and reports, and to communicate with you about your matter.
• To process payments and issue invoices and receipts.
• To meet our legal, regulatory, and professional obligations, including record-keeping under the Chartered Accountants Act, 1949, tax laws, and standards of the Institute of Chartered Accountants of India.

4. Confidentiality and legal basis

As Chartered Accountants, we are bound by professional duties of confidentiality. We process your information to perform the engagement you request, to comply with legal and regulatory obligations, and on the basis of your consent where required. We do not sell your information or use it for unrelated marketing.

5. Payments

Payments made through this Site are handled by an independent, RBI-regulated payment aggregator. Your card, UPI, or bank details are collected and processed on the aggregator's secure systems and are subject to the aggregator's own privacy policy. We receive only the information needed to confirm and reconcile your payment.

6. When we share information

We disclose your information only:

• to the payment aggregator, to the extent needed to process a payment;
• to service providers who support the Firm (such as our website host), under confidentiality;
• where required or permitted by law, or by a regulatory, tax, or judicial authority; and
• with your consent or on your instruction.

7. Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. The Site is served over HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain your information for as long as needed to provide the services and to meet the record-retention requirements of applicable law and professional standards (generally up to eight years, and longer where a matter, proceeding, or statutory requirement calls for it). Thereafter it is deleted or anonymised.

9. Cookies and analytics

This Site is a static website and does not use tracking or advertising cookies. Our hosting provider may set essential cookies or keep standard logs required to deliver and secure the Site. If we introduce analytics in future, this policy will be updated.

10. Your rights

You may ask us to access, correct, or update the personal information you have provided, or to delete it where we are not required to retain it by law or professional standards. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

11. Children

The Site and our services are intended for adults and businesses. We do not knowingly collect information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always published on this page with its effective date.

13. Contact and grievances

For any privacy question or request, or to raise a grievance about how your information has been handled, contact:

CA Savan U Shah — Savan U Shah & Associates
404 Vishwanath North View, Opp. LD Engineering Hostel, Gulbai Tekra, Ahmedabad 380009, Gujarat, India
Email: savan@savanshahandco.in
Phone / WhatsApp: +91 96382 65990